Often I have been asked what is, in my understanding the ideal cycle to implement a Change in the Company. And my answer can somehow be abbreviated to this, that I want to share with you all today.
First is to avoid that anyone thinks this way:
“I decided to face reality,so as soon as it’s getting nicer, please let me know”
From there on, the Cycle of Change is:
To the needs of the shareholders
To the management team
To each employee as an individual being
The culture and the needs of the company
The boundaries which reality has imposed on the company
The position of the company in the market (currently, mid-term and long-term)
The first 100 days
The first annual budget
A Five Year Plan that is realistic and sustainable
The functioning of the management team
The Information systems
The strategy of communication (internally and externally)
The changes for the short-term
The benchmarking systems
The evaluation systems (financial, competence, etc)
The economic-financial results
The customer satisfaction
The commitment of the employees
The fine-tuning of
A continuous evaluation system of the Organization to make sure that all elements are aligned, to comply with the first thing that we hear, that means the need of the shareholders
Start the Cycle again and again, and never thinking that no matter how stable the situation of a company seems to be, the Change is not a ‘state of continuous encouragement’, but an exception produced by a chain of errors.
This is the cycle of the implementation of a Change, told ion a very linear manner.
It looks very simple but is it surprising how difficult it is to find companies and managements which do this in a continuous and sustained manner.
It is as difficult as finding companies and managements which have as their Mission that which ‘make our activities profitable using Common Sense as a guide’.